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As you are aware, COVID-19 pandemic has redefined the entire world and things are done. It has also redefined our social interractions.
Despite the new realites, we want to let our vendors and buyers know that we are working hard to get orders fulfilled safely and to keep everyone including our partners up to date on the changes we have made during this unfortunate time.
We are working closely with our logistic partners to ensure that all fulfilments are done safely and on time. The well being of our customers and stakeholders are top no conflicting priorities therefore, we have put inplace all necessary precautions to ensure the safety of both customers and delevery partners during this time.
Our shipments are slightly slower during this period ship your order as quickly as usual as a result of increased demand at the moment and adjustments made to our internal capacities to protect employees. To ensure their safety and required by the government and COVID-19 manament best practices, we are currently carrying out additional health and hygiene measures in our logistics centers resulting in longer order processing and delivery time than you are used.
We therefore ask for your understanding and cooperation. We assure you that we will do everything possible to ensure that you receive your order as soon as possible.We are doing all we can to ensure that your orders get to you as fast as we can, but we know that you, our lovely customers, will understand if there is a bit of a delay whilst we adjust to new ways of working.
If you have any questions relating to our COVID-19 management in relation to your order, kindly reach us by emailing [email protected]